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Contact us

Questions about your order, your setup, or which kit to choose? Email us directly—we typically reply within one business day.

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For help with an existing order, please include your order number and a short description of how we can help.

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If you haven't received your order confirmation or a reply from us, please check your Spam or Junk folder. Our emails sometimes end up there. If you find our message, marking it as “Not spam” can help future emails reach your inbox.

Delivery

Estimated delivery is 6–10 business days, including processing. This is an estimate, not a guaranteed delivery date.

30-day returns

Try AquaBreeze in your garden for 30 days. Cut the hose, assemble your kit and put it to the test. If you're not happy, contact us within 30 days of delivery to arrange a return for a full refund.

Cut, assembled and used kits are included. We pay the return shipping. Please email us before sending anything back so we can provide the correct return address and instructions.

Your rights under Australian Consumer Law are not affected. See our returns policy for full details.