Shipping

Free tracked delivery across Australia

Standard delivery is included in your purchase price. We ship across Australia, and every order includes tracking.

Delivery time

Estimated delivery is 6–10 business days, including order processing and transit. Processing time is already included—it is not added on top of this estimate.

Delivery times are estimates, not guaranteed arrival dates.

We’ll email your tracking number when your parcel is on its way.

Overseas fulfilment and import charges

Our products are shipped from overseas through our fulfilment partner.

Any applicable import duties and import taxes are handled by our fulfilment partner. You will not be asked to pay additional import charges on delivery.

Delayed deliveries

Carrier or customs delays can occasionally affect delivery times.

If your order is taking longer than expected or you have concerns about tracking, contact support@aquabreezeaustralia.com. You do not need to wait 21 business days to ask for help.

If your order has not arrived within 21 business days of dispatch, contact us and we will track it down or send a replacement.

Nothing in this policy limits your rights under Australian Consumer Law.

Incorrect or incomplete addresses

Please check your delivery address carefully before completing checkout.

If you notice an error, contact us as soon as possible. We cannot guarantee an address change once an order has been dispatched.

If a parcel is returned because of an incorrect or incomplete address, we will contact you to arrange re-delivery.

Contact

Questions about delivery? Email support@aquabreezeaustralia.com.

We reply within one business day.